Lion Luggage Concierge is a premium luggage storage facility offering luggage storage services for passengers of Tampa International Airport and surrounding private hangers. They recently began their business in early 2024.
They offer a full suite of services to assist with extended visits covering black car service and travel insurance. They also provide recommendations and short-term Air BnB services when necessary.
Travel, Hospitality
Kendall Brown
Lion Luggage Concierge
Branching out from a directory service, Lion Luggage Concierge needed to create an independent identity that would allow them to direct potential clients directly to them and bypass their competition. By creating their own website and integrating new services using Aerial CRM, Lion Luggage set the following objectives to gain greater control and agility in their business.
Migrating Lion Luggage Concierge to its own website and into the Aerial CRM platform had multiple achieved multiple successful outcomes for Lion Luggage. There was an initial 52% increase in revenue share per order and they are able to streamline all of their processes: invoices, website, automation, workflow, training, and customer experience into a single platform which saved them over $200 per month in operations costs.
Moving to an all-in-one system allows the owners of the business to step away and reduce their day-to-day hands-on requirements so that they can pursue other ventures. This implementation was successfully rolled out in July 2024 and Black Dragon Marketing will continue to support Lion Luggage and its owners with any further requirements.
Lion Luggage had hired an outside developer to help with their website that left a lot to be desired. Along with updating the website, we also had them purchase an SEO (search engine optimization) domain.
Project Specifics:
Website Before
lionconciergeservices.com