Your customers are looking for the fastest way to the questions they have. Give them individualized access to the products, services, and tasks to ensure that they’re kept in the loop while you get the job done. Stop wasting time with frequent phone calls and never-ending ‘one more thing’ emails. Your clients and customers will feel like you’re there for them and will have access to everything they need to know at the push of a button.
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For small business owners, developing a customer portal can be a fast and easy way for your customers to gain access to the answers to all of their questions while saving you and your team tons of time. It’s also a great way to show your customers that you care and that they have a ‘home’ with you.
Building out a customer portal can feel like an overwhelming task, and that’s where we come in. We are here to help you create, manage, and update your customer portal to ensure that all of your users, your staff included, has access to what they need to know. Whether you’re sending out the latest newsletter or working with your team and customizing your project management process, we’re her for you.
maximize the impact
Nothing can be more time consuming or frustrating than search through an excel spreadsheet to figure out which clients need to know about the newest updates and some CRMs just don’t cut it when it comes making sure everyone is where they’re supposed to be. Using a customer portal can be a beneficial tool
Creating a customer portal can help your clients monitor the progress on their latest project with you, or have a targeted area to look up company specific news. Get away from the crowded email inbox and find the customers that are looking forward to hearing you.
Your customers want to know what’s going on, but don’t let that take time away from your team. Providing a centralized customer portal can help ensure that every client is heard and that they can get the information they need when they need with no emergency created on your part.
Grow Your Business
Customer and client portals are a great way to find your most engaged audience opening the door to super targeting advertising and low cost brand ambassadors that can show off all the amazing features and benefits they receive. Your sales team will thank you too!
Another great benefit would be with your vendors. An optimized customer portal can give you the ability to communicate on a human level to build stronger connections and streamline orders and deliveries.
There are tons of different customer portals and CRMs out there to choose from. Let us help you take the guesswork out of which one is right for you so that you can recreate your customer experience.